| On this page, you can find a broad range of documents, which will make your communication with Citibank easier, terms and conditions, business conditions, information materials, forms and other important documents. |
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| General |
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| Business conditions for small and medium enterprises (in Czech) |
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| Citi Mobile Conditions |
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| Security Key Conditions |
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| Complaints procedure rules for individuals |
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| Complaints procedure rules for legal entities |
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| List of third parties involved in the provision of the products and services of Citibank Europe plc, organizační složka (in Czech) |
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| Internet banking - Citibank Online (accounts start with 89 or 5) |
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| How to start with Citibank Online (in Czech) |
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| Citibank Online internet banking manual |
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| Instructions for the Security Key Usage |
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| Payment orders file specification (in Czech) |
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| Account statement specification - ASCII file (in Czech) |
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| Account statement - browser setup (in Czech) |
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| Software for off line payment orders import - developed by S&T CZ s.r.o. (formerly GRALL, a.s.) |
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| Accounts |
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| Documents required for current account opening |
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| Termination Notice - Termination notice of current account agreement and payment card cancellation request |
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| Payments |
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| Info Sheet - valid from May 1st, 2012 |
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| Info Sheet - valid until April 30th, 2012 (in Czech) |
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| List of banks accepting express payments (in Czech) |
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| BIC codes of correspondent banks (in Czech) |
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| Questionaire - cash collection and processing (in Czech) |
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| Payment cards |
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| Family travel insurance for MasterCard cards (in Czech) |
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| Fraudulent usage insurance 50 (in Czech) |
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| Fraudulent usage insurance 100 (in Czech) |
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| General insurance conditions - family travel insurance |
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| General insurance conditions - Fraudulent usage insurance 50 |
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| General insurance conditions - Fraudulent usage insurance 100 |
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| Loans |
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| Documents required for loan approval (in Czech) |
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| Documents required for loan approval - Loyalty loan (in Czech) |
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Confirmation of insurance proceeds in favour of bank assignment - real estate
(in Czech) |
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Confirmation of insurance proceeds in favour of bank assignment - movable
(in Czech) |
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Confirmation of insurance proceeds in favour of bank assignment - supplies
(in Czech) |
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Confirmation of insurance proceeds in favour of bank assignment - receivables
(in Czech) |
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| Validation of insurance proceeds in favour of bank assignment (in Czech) |
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| Agricultural equipment financing |
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| Agricultural equipment loan application - small transaction (in Czech) |
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| Agricultural equipment loan application - large transaction (in Czech) |
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| Form - Company basic information(in Czech) |
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| Foreign currency transactions |
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| MiFID directive information (in Czech) |
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| MiFID - executive rules (in Czech) |
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| MiFID - notification letter - current client - non-professional client (in Czech) |
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| MiFID - notification letter - current client - eligible counterparty (in Czech) |
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| MiFID - notification letter - current client - professional client (in Czech) |
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| MiFID - notification letter - non-professional client |
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| MiFID - notification letter - eligible counterparty |
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| MiFID - notification letter - professional client |
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| Trade finance |
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| Application for issuance of an irrevocable Letter of Credit |
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| Application for transfer of a Letter of Credit |
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| Application for customs guarantee issuance |
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| Documentary collection application |
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| Export Letter of Credit / Covering Letter to presented documents under Export Letter of Credit |
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| Application for guarantee issuance |
