Citibank Lounge
On average a person spends 481 hours travelling per year. How often do you travel?
With Citigold, your trips will always be a pleasant experience, because you will get:
- Free entry to the Citibank Lounge for you and 1 more companion (business partner, family member).
- Free parking for 48 hours (it is necessary to report your car licence number and to book parking at least 24 hours before entering the Citibank Lounge by calling 220 115 909 or 220 115 908 at any time between 6 am and 10 pm).
- Comfort check-in at the self-check-in kiosk directly in the Citibank Lounge (only with hand luggage).
- Individual security check.
- All-inclusive refreshments free of charge.
- Individual care in a luxury environment.
- TV, Wi-Fi, newspapers.
This service is for clients of the Citigold program, who are holders of the gold debit card.
The Citibank Lounge is situated in the Terminal 2 departure lounge at Prague Airport, with the entrance opposite check-in desk no. 209. The Citibank Lounge is open daily from 7am to 10pm.
Answers to your most frequent questions:
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Who is this offer for?
This offer is for clients of the Citigold program, who are holders of the gold debit card.
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How to use the Citibank Lounge?
The Citibank Lounge lets you relax before your departure, meet your business partner or wait for arrival of your friends or family.
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Is my time spent in the lounge limited?
Free entry to the lounge and using the VIP services is valid for 2 hours. Additional time will be charged a fee CZK 660 per person, instead of the standard CZK 1200.
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What identification do I need to enter the Citibank Lounge?
Just show your gold debit card at the reception by the Citibank Lounge entrance.
If you forget your card, ask the Citibank Lounge reception to authorize you using the CitiPhone customer service line.
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Who can I bring with me to the Citibank Lounge?
Entry to the Citibank Lounge is valid for you as a Citigold client and 1 more companion (business partner, family member).
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Can I go into the Citibank Lounge with my children?
Children up to the age of 3 can enter free of charge. If you are flying with children over the age of 3, their entry is possible at CZK 660 per person.
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When can I make use of the Citibank Lounge?
The Citibank Lounge is open daily from 7am to 10pm.
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Where is the Citibank Lounge located?
The Citibank Lounge can be found in the Terminal 2 departure lounge, with the entrance opposite check-in desk no. 209.
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Can I use Citibank lounge for my trips to all countries around the world?
You can use the Citibank Lounge for all your trips. You can use also private security check for all departures to countries within the Schengen area. If flying outside Schengen area please use common security check in the Terminal 1.
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Is departure information available in the Citibank Lounge?
Yes, you can follow current departure information directly from the Citibank Lounge.
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Can I invite a guest to the Citibank Lounge?
Yes, free entry is valid for you and for 1 more person accompanying you (business partner, family member). Each additional person pays CZK 660 for entry, instead of the standard CZK 1200. Children up to the age of 3 can enter free of charge.
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Can I use free parking here?
Free parking for 48 hours applies only to 1 car. In case you have 1 more person travelling with you we recommend to travel to the airport together in 1 car. The parking area is located in front of Terminal 2, by the departure lounge. The area is marked with a VIP sign. Due to limited parking space, it is necessary to book parking at least 24 hours before entering the Citibank Lounge by calling 220 115 909 or 220 115 908 at any time between 6am and 10pm.
Upon entering the car park, take a parking ticket, which you can then change in the lounge for an exit parking ticket. If you take longer than 48 hours, you will pay CZK 500 per day.
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Where can I use the comfort check-in?
If you are only travelling with hand luggage, you can check-in directly at the reception in the Citibank Lounge.
